Privacy policy

We at Rianis Malaysia respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our website or purchase our products.

Personal information we collect:

Name, email address, shipping address, billing address, and phone number
Payment information such as credit card details
Order history and purchase details
IP address, browser type, and device information
Any other information you provide when filling out forms or communicating with us

How we use your personal information:

To process and fulfill your orders
To communicate with you regarding your orders, account information, or promotional offers
To improve our website and customer experience
To comply with legal obligations or prevent fraud
To send you marketing communications if you have opted in to receive them

Sharing your personal information:

We may share your personal information with our third-party service providers, such as payment processors, shipping carriers, or website hosting services.
We may share your personal information if required by law or if we believe in good faith that it is necessary to protect our rights or the rights of others.

Data retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your rights:

You have the right to access, correct, or delete your personal information at any time.
You have the right to opt out of marketing communications at any time.

Cookies:

We use cookies and similar technologies to enhance your user experience and track website usage. You can disable cookies in your browser settings, but this may affect certain features of our website.

Security:

We use industry-standard security measures to protect your personal information, but no method of transmission over the internet or electronic storage is completely secure.

Children:

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

Changes to this policy:

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website.

If you have any questions or concerns about this Privacy Policy, please contact us at hello@rianis.com / +601155516283